Terms of Use

Terms of Use

Effective Date: February 19, 2026

Welcome to AG Cutlery. These Terms of Use ("Terms") govern your access to and use of our website agcutlery.com (the "Site") and the purchase of products from our store. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our Site. If you do not agree with these Terms, you must not use our Site or purchase our products.

1. Acceptance of Terms

By accessing, browsing, or making a purchase on our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.

2. Eligibility

You must be at least 18 years of age to use our Site and purchase our products. By using our Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

Our products are intended for lawful use only. You are responsible for ensuring that your purchase and possession of our products comply with all applicable local, state, federal, and international laws and regulations.

3. Account Registration

To access certain features of our Site, you may be required to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your password
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or violates these Terms.

4. Product Information and Availability

We strive to provide accurate product descriptions, images, specifications, and pricing. However, we do not warrant that product descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free.

All products are subject to availability. We reserve the right to:

  • Limit quantities of products available for purchase
  • Discontinue any product at any time
  • Refuse or cancel orders for any reason
  • Correct errors in pricing or product information

Product images are for illustrative purposes. Due to the handcrafted nature of our products, actual items may vary slightly in appearance, pattern, color, and dimensions from the images shown.

5. Pricing and Payment

All prices are displayed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct pricing errors and may cancel orders placed at incorrect prices.

Payment is due at the time of purchase. We accept major credit cards, PayPal, Shop Pay, and other payment methods as indicated at checkout. By providing payment information, you represent and warrant that:

  • You are authorized to use the payment method
  • The payment information is accurate and current
  • You will pay all charges incurred

For custom orders, a 50% deposit is required to begin production, with the remaining balance due before shipping.

6. Orders and Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or reject your order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product information
  • Suspected fraudulent activity
  • Inability to verify payment information
  • Legal restrictions on shipping to your location

Order confirmation emails do not constitute our acceptance of your order. We accept your order when we ship the products or send you a shipping confirmation email.

7. Shipping and Delivery

We ship to most countries worldwide. Shipping costs, methods, and estimated delivery times are provided at checkout. Delivery times are estimates and not guaranteed.

Domestic Shipping: We ship within the United States using USPS, UPS, FedEx, or other carriers. Standard shipping typically takes 5-7 business days.

International Shipping: International orders may be subject to customs duties, taxes, import fees, and delays. You are responsible for all such charges and for compliance with your country's import regulations.

Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier.

8. Returns and Refunds

We want you to be completely satisfied with your purchase. Please review our Return Policy for detailed information about returns, exchanges, and refunds.

Key points:

  • Returns accepted within 30 days of delivery for unused items in original condition
  • Custom orders and personalized items are final sale
  • Customer responsible for return shipping costs unless item is defective
  • Refunds processed within 5-10 business days of receiving returned items

9. Product Use and Safety

Our products are sharp tools and weapons that require responsible handling. By purchasing our products, you acknowledge and agree that:

  • You will use products safely and responsibly
  • You will comply with all applicable laws regarding possession, carry, and use
  • You will keep products away from children and unauthorized users
  • You assume all risks associated with product use
  • You will follow all care and maintenance instructions

We are not liable for injuries, damages, or losses resulting from misuse, improper handling, or failure to follow safety guidelines.

10. Legal Compliance

Knife and weapon laws vary by jurisdiction. You are solely responsible for ensuring that your purchase, possession, carry, and use of our products comply with all applicable laws in your location.

By placing an order, you represent and warrant that:

  • You are legally permitted to own the products you are purchasing
  • You will not use products for any unlawful purpose
  • You will comply with all applicable laws and regulations

We reserve the right to refuse or cancel orders to jurisdictions where products may be prohibited or restricted.

11. Intellectual Property Rights

All content on our Site, including text, graphics, logos, images, product descriptions, designs, and software, is the property of AG Cutlery or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or create derivative works from our content
  • Use our trademarks, logos, or branding without written permission
  • Frame or mirror any part of our Site
  • Use automated systems to access or scrape our Site
  • Reverse engineer or attempt to extract source code

Limited license is granted to access and use the Site for personal, non-commercial purposes only.

12. User Conduct

You agree not to use our Site to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code, viruses, or malware
  • Engage in fraudulent activity
  • Harass, threaten, or harm others
  • Impersonate any person or entity
  • Interfere with Site operations or security
  • Collect user information without consent

We reserve the right to investigate violations and take appropriate legal action.

13. Reviews and User Content

You may have the opportunity to submit reviews, comments, photos, or other content ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute your content.

You represent and warrant that your User Content:

  • Is accurate and not misleading
  • Does not violate any laws or third-party rights
  • Does not contain offensive, defamatory, or inappropriate material
  • Is your original work or you have permission to submit it

We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable.

14. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources. We do not endorse and are not responsible for:

  • The content, accuracy, or practices of third-party sites
  • Products or services offered by third parties
  • Privacy practices of third-party sites
  • Any damages or losses caused by third-party interactions

Your use of third-party sites is at your own risk and subject to their terms and policies.

15. Disclaimer of Warranties

OUR SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties that the Site will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy or reliability of content

We do not warrant that products will meet your specific requirements or expectations. Due to the handcrafted nature of our products, variations in appearance and specifications may occur.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AG CUTLERY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Personal injury or property damage arising from product use
  • Damages resulting from unauthorized access to your account
  • Damages from delays, errors, or interruptions in service

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE SITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow limitations on warranties or liability, so these limitations may not apply to you.

17. Indemnification

You agree to indemnify, defend, and hold harmless AG Cutlery and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Site or products
  • Your violation of these Terms
  • Your violation of any laws or third-party rights
  • Your User Content or submissions
  • Your misuse of products or failure to follow safety guidelines

18. Dispute Resolution and Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property violations.

You waive any right to participate in class action lawsuits or class-wide arbitration.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, Cookies Policy, and Return Policy, constitute the entire agreement between you and AG Cutlery regarding your use of the Site and supersede all prior agreements and understandings.

21. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing.

22. Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms without restriction.

23. Contact Information

If you have questions about these Terms of Use, please contact us:

AG Cutlery Email: agcutlery@gmail.com
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.